| 1. Does Eshop-handbag has MOQ?
Eshop-handbag has no minimum order quantity, and we can ship single item samples or large orders worldwide.
2. What kind of currency do you accept?
We only accept US dollars for the present.
3. How long will my order be processed and delivered?
After receiving your order, it will take within 2 days for us to prepare for your order and then send to you by EMS. Normally, you will receive your parcel within 7 working days.
4. How can I check the status of my order?
You can login your account and check the status of your order in the order history. Or you can contact us via the email or MSN messenger.
5. How can I track my parcel online? How much shipping fee will be charged for each order?
We will offer tracking number to you via email as soon as we send out your parcel. Then you can track your order online: http://www.ems.com.cn/english-main.jsp. If your parcel is to US, you can track the status of your parcel on www.usps.com.
Free shipping if order over $180. Otherwise you will be charged $25 shipping fee.
6. What should I do if I can not receive the shipment?
We will track the status of your order online. If it is convinced that the parcel is confiscated by custom or lost for our reasons, we will resend as soon as we get your new order. If the parcel is lost for our reasons, we will resend as quickly as we can. However, we will not be responsible for the lost if you afford us incorrect shipping address or any other reasons for yourself.
7. Is it safe to order on your website?
Yes! Please don not worry about it! It is safe to order on our website. We use industry-standard encryption technologies when transferring and receiving customer data exchanged with our site server. Shopping on our website is 100% safe. All the payment process is done under SSL certificate. None of your credit card details will be revealed.
8. How do I place the order?
It is easy and safe to place the order. Here are some step-by-step instructions to help you make an order from eshop-handbag:
1- Register with eshop-handbag for free.
2- Log in your eshop-handbag account.
3- Search or browse products, And if you wish to buy them, type a number in the quantity box and click "Add to cart". You can add just one piece item if you want. You can remove them later or adjust the quantities if you change your mind. Products you have added to your shopping cart are saved there while you looking at more items. Your cart is even saved for next time if you log out or accidentally close your browser.
4.- Click "checkout" if you choose all items you want. You can change address to an different dropship address at this delivery information. Then click "continue" to choose payment method. If you have coupon code, you can type it at the column "Coupon Code" to enjoy discount.
5 - Click "continue" to go to the page of "confirm order". If you choose western union payment method, you will finish placing your order after you click "confirm order". If you choose credit card online payment, you will go to the page of sending payment by your credit card after click "confirm order".
We will begin processing your order when payment is received. After we send out your order, We will email you the tracking number and tracking links to your registered email address.
9. What payment method do you accept?
There are four payment method we accept:
- Credit Card online payment. This is the most frequent payment method. It is safe and fast. We highly recommend
- Western Union. We will offer extra 5% off for Western Union payment method..
- Money Gram. We will offer extra 5% off for Money Gram payment method..
- Wire transfer ( T/T )
10. Do you accept drop ship orders? And how to do drop ship order on eshop-handbag?
Eshop-handbag allows drop ship orders for all customers. There are no additional charges.
Just order online the same way as usual, but add different shipping addresses.
11. Can I get special price if I buy in bulk?
Of course. We can offer you some discount according the total of your order. Please contact us at eshop-handbag@hotmail.com or win-winhandbag@hotmail.com to get discount code.
12. Is is safe to send payment by credit card on your site?
Of course. You can 100% rest assured to pay online by your credit card online. We use 128-bit SSL encryption and other security technologies to make it impossible for hackers to read and modify credit card information on our e-Commerce website. This makes it safe for you to pay online by your credit card.
13. Do you accept Paypal?
We accept paypal payment.
Eshop-handbag Team |